Sr. Manager, IT Services and Delivery Lead.
James Sciortino
I’m an IT infrastructure, security, and service-delivery leader with 10+ years of enterprise technology experience, including pharmaceutical environments at Arvinas and Alexion. I lead enterprise network and cloud modernization, aligning technology decisions with business priorities and focusing on security, resilience, governance, and reliable service delivery. My immediate team includes one employee and two dedicated full-time MSP resources; my broader MSP oversight covers 20+ consultants across two providers. I combine people leadership and vendor oversight with hands-on experience across AWS, Azure, enterprise networks, and security platforms. I lead ServiceNow CMDB and ITIL-aligned change management, support digital workplace services through Intune, Windows Autopilot, and Windows 365, and automate employee and consultant onboarding and offboarding with Microsoft Power Automate. My goal is to connect infrastructure strategy with dependable day-to-day operations and the needs of the business.
What I Do
Cloud Computing
Extensive experience administering Microsoft Azure for the Enterprise via PowerShell, Azure CLI, Azure portal, and Azure Resource Manager templates.
Network Engineering
Over 9 years of network engineering experience designing, implementing and monitoring Enterprise LAN / WAN solutions with Cisco, Meraki, Palo Alto Networks, Zscaler and more.
Cyber Security
Dedicated to strong safe cyber security through the implementation of fundamental NIST strategies and subscribing to OWASP fundamentals.
DevOps
Passion to practice DevOps through enterprise automation and contribute to CI/CD pipelines.
Active certifications
Active
CISSP
Active · Valid through March 7, 2029
CCNP Security
Active · Valid through March 7, 2029
CCNP Enterprise
Active · Valid through March 7, 2029
CCNA Automation
Previously earned
Previously earned · January 2021
Azure Administrator Associate
Previously earned · April 2020
PCNSE




